Chrysler is recalling 328,381 Jeep Grand Cherokees because a rear coil spring may have been installed incorrectly at the factory and can come loose from the vehicle while it is being driven. A spring departing a moving SUV is exactly as serious as it sounds, both for the vehicle it leaves and for whatever is behind it.
Which Vehicles Are Affected
The recall covers three closely related models built across three model years:
- 2021-2023 Jeep Grand Cherokee L — the three-row version
- 2022-2023 Jeep Grand Cherokee — the standard two-row model
- 2022-2023 Jeep Grand Cherokee 4xe — the plug-in hybrid
VINs became searchable on the NHTSA database on September 9, 2026, so owners do not have to wait for a letter to find out whether their vehicle is included.
The Fault
The rear coil springs may have been assembled incorrectly. Where that has happened, a spring can detach from the vehicle during driving, which raises the risk of a crash both through the loss of suspension support and through the debris left on the road.
The remedy is narrower than the symptom suggests: dealers will replace the rear coil spring lower isolators, free of charge. The isolator is the seat the spring locates against, and getting that interface wrong is what allows the spring to work its way loose over time.
The Timeline
Chrysler is running this in two stages. Interim letters warning owners of the safety risk are expected to go out on September 29, 2026. A second notification will follow once the final remedy is available, which is the standard approach when a manufacturer wants owners informed before parts supply can cover the full campaign.
That gap between notification and repair is worth understanding. The first letter is not a booking invitation; it is a warning that arrives while the fix is still being staged.
What Owners Should Do
- Check your VIN now at the NHTSA recall lookup rather than waiting for post. The VIN data went live on September 9.
- Contact a Jeep dealer if your vehicle is included, and ask where they are in the parts pipeline.
- Report symptoms such as knocking from the rear end, unusual ride height, or handling that has changed — do not assume it is normal wear.
- Keep documentation of the completed repair, which matters at resale and for any future warranty discussion.
The first letter is not a booking invitation. It is a warning that arrives while the fix is still being staged. On two-stage recall notifications
The Wider Picture
The Grand Cherokee is one of the most important vehicles in Stellantis's North American range, and a campaign of this size lands at a point when the group is already managing pressure across its US operations. Recalls in the hundreds of thousands are not unusual for a high-volume nameplate, and a manufacturer identifying an assembly fault and acting on it is the system working as designed.
What owners should take from it is simpler: the check takes two minutes, the repair costs nothing, and the failure mode is not one worth gambling on.